Warranty Information

KOZE X Series – 3 Year Warranty

KOZE S Series– 3 Year Warranty

KOZE Mini – 1 Year Warranty

KOZE Sleep Bulb – 2 Year Warranty

Within the warranty year or years of your purchase, if your light is not working properly, we will fix or replace it. Each case will be assessed on a case by case basis, and we will make sure you’re back up and running as quickly as possible. 

KOZE Health, will assess each warranty claim on a case by case basis. Resolution of warranty claims may include but are not limited to: shipment of a replacement part or parts, phone or email support to troubleshoot the product, or replacement of the product with a new or refurbished unit. The warranty is good for the specified unit timeframe from the date of purchase. Any and all customer damage to light is not covered under warranty. This includes breakage/damage from dropping, misuse or tampering with/opening the light without prior authorization.  

Warranty valid only to original purchaser if item purchased directly from www.kozehealth.com or authorized re-seller and is non-transferable. All sales on stands are final as stated and they are not eligible for elective returns.